Purchase order terms and conditions (T&Cs) of the Revatua website

Updated on 18-08-21

01 – Preamble

These general Purchase order terms and conditions (the ” T&Cs “) are concluded between REVATUA and any non-commercial natural person (“You”) wishing to make a product or training purchase on the Website.
These General Terms and Conditions exclusively govern your relationship with Revatua.
Revatua reserves the right to modify the General Terms and Conditions at any time. They will then be applicable as soon as they are put online.

02 – Products

The products and services governed by these General Terms and Conditions are those that appear on the Website and that are indicated as sold and managed by Revatua (the “Products”). They are offered within the limits of available stocks.
The essential characteristics of the Products are described and presented with the greatest possible accuracy.

03 – Prices

The prices of the Products are indicated in Euros all taxes included.
The prices of the Products are exclusive of delivery costs (shipping, packaging and making of the package). The amount of the delivery costs will be specified before validation of the order.
If one or more taxes or contributions, in particular environmental ones, were to be created or modified, up or down, this change may be reflected in the selling price of the Products present on the Website and on the various sales media.
However, a price cannot be changed once your order has been validated. However, in the event of a price error (obviously derisory price compared to the real value of the Product), the validated order may be cancelled by Revatua. This measure remains exceptional.

04 – Order

4.1 Prior identification

To place an order, You must identify yourself with your email address or customer number, and your password. For any first order, You will need to create an account.

4.2 Registration and validation of the order

You must place an order online.
Once your basket has been validated or order validated, you will have to enter any personal details, delivery method, and validate your means of payment, this last step formalizing the sales contract with Revatua.
Any order implies acceptance of the prices and descriptions of the Products available for sale.
In some cases, in particular for non-payment, incorrect address or any other problem related to your account, Revatua reserves the right to block your order until the problem is resolved.
In case of unavailability of an ordered Product, you will be informed by email. The cancellation of the order of this Product will follow its refund.
For any question relating to the follow-up of an order, You can consult your account on the Website or send an email to marina@revatua.fr.

05 – Terms of payment

You can pay for your order:
– by credit card.
In case of sold out or unavailable Products, the amount of these Products will not be debited.


06 – Delivery

The delivery of online training services can be done anywhere in the world.
The products can be delivered in Europe and the United States. For other countries we can review on a case by case basis.

07 – Return of Products

With regard to products purchased on the site, you have a right of withdrawal of fourteen (14) calendar days from the date of receipt of your order. Provided that, and only, that the products have not been used or worn.
You must notify this request by registered letter. Your entire order will be refunded upon receipt of the return of all products in due form.
For online training and conferencing services, rely on the offer, as refund times may vary depending on the content. As agreed by law, the right of withdrawal cannot take place after the services have been fully performed. For exchanges you must contact through the contact form in your customer area. 

 

08 – Evidence

In any case, the online provision of the credit card number and the final validation of the order will be proof of the entirety of the said order in accordance with Article 1366 of the Civil Code and will be worth the payment of the sums incurred by the seizure of the Products appearing on the order form, or the deletion of the training account.
This validation constitutes signature and express acceptance of all operations carried out on the Website. However, in the event of fraudulent use of your credit card, you are invited, as soon as this use is noted, to contact your bank and report it to us through our contact form.
The computerized records, kept in the computer systems of Revatua and its partners under reasonable conditions of security, will be considered as proof of communications, orders and payments between You and Revatua.
The archiving of purchase orders and invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy in accordance with Article 1379 of the Civil Code.

09- Responsibilities

Revatua has for all stages of order taking of the products as well as for the stages after the conclusion of the contract an obligation of result of delivery of the products ordered.
Thus Revatua undertakes to describe with the greatest accuracy the Products sold on the Website. On the other hand, Revatua cannot be held liable in the event that the non-performance of its obligations is attributable either to the unforeseeable and insurmountable fact of a third party to the contract or to a case of force majeure as defined by French case law. Likewise, Revatua cannot be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, an external intrusion or the presence of computer viruses.

10 – Personal information

When you place your order, the personal data collected will be subject to computer processing. You are invited to refer to our personal data policy to obtain all the information relating to this point.

11 – Intellectual property

Trademarks, logos, signs as well as all the contents of the site and annexes (texts, images, sound, products …) are protected by the Intellectual Property Code and more particularly by copyright.

Any representation and/or reproduction and/or partial or total exploitation of Revatua Botanicals, of any nature whatsoever, is totally prohibited.

The User must request the prior authorization of the site for any reproduction, publication, copy of the various contents. He undertakes to use the contents of the site in a strictly private context, any use for commercial and advertising purposes or to third parties is strictly prohibited.
Any total or partial representation of this site by any process whatsoever, without the express authorization of the operator of the website would constitute an infringement punishable by Article L 335-2 and following of the Intellectual Property Code.
It is recalled in accordance with Article L122-5 of the Intellectual Property Code that the User who reproduces, copies or publishes the protected content must cite the author and its source.

12 – Applicable law and jurisdiction

The General Terms and Conditions are subject to French law. The competent court in the event of a dispute will be that of the place of domicile of the defendant or, at the choice of the plaintiff, the place of actual delivery of the Product. The Website complies with French law, and under no circumstances does Revatua give any guarantee of compliance with the local legislation applicable to you, as soon as You access the Website from other countries.